Privacy Policy
At Optimum Van Lines LLC, accessible from https://optimumvanlines.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Optimum Van Lines LLC and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Optimum Van Lines LLC. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
I agree to promotional messages from Optimum Van Lines LLC as well as our advertising partners.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
Log Files
Optimum Van Lines LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Optimum Van Lines LLC uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies” from Cookie Consent.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Our Advertising Partners
Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below:
• Google: https://policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Optimum Van Lines LLC.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Optimum Van Lines LLC, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites you visit.
Note that Optimum Van Lines LLC has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Optimum Van Lines LLC’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Optimum Van Lines LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
SMS Communications Consent and Preferences
At Optimum Van Lines LLC, we understand the importance of clear and direct communication with our clients. As part of our commitment to providing exceptional service, we may offer updates, confirmations, and promotional offers through SMS messaging.
Obtaining Consent
Before sending any SMS messages, we ensure that we have obtained your explicit consent to receive such communications. This consent is typically gathered at the time of service inquiry or booking through our website, where you will have the option to opt-in to receive SMS updates and offers from us.
Managing Preferences
We respect your preferences and provide you with full control over the types of SMS communications you receive from us. You can customize your messaging preferences or opt-out of non-essential communications at any time. To manage your SMS communication preferences, please contact our customer service team or follow the instructions provided in our SMS messages.
Opting Out
If you decide at any time that you no longer wish to receive SMS messages from us, you can opt-out by:
• Replying “STOP” to any SMS message you receive from Optimum Van Lines LLC.
• Contacting our customer service team to request removal from our SMS communication list.
Upon receiving your request to opt-out, we will promptly remove your number from our SMS messaging list and confirm the cessation of messages. Please note that opting out of SMS communications does not preclude you from receiving essential service-related messages, such as move confirmations or updates directly related to your service requests.
Commitment to Privacy
Your privacy is our top priority. We commit to using your phone number solely for the purposes described in this policy and in accordance with your expressed preferences. We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.
Consent and Communication Preferences
By using our services and providing us with your personal information, you consent to our collection and use of your information as described in this policy. We respect your communication preferences and provide you with the option to adjust these preferences or opt out of marketing communications at any time.